1. About us

Dr Fashion is operated by VERSA4LIFE LTD, a company registered in the United Kingdom under company number 17271639.

Our registered business address is:

In these Terms, “Dr Fashion”, “we”, “us” and “our” refer to VERSA4LIFE LTD. “You” and “your” refer to the website visitor or customer.

2. Acceptance of these Terms

By accessing or using our website, placing an order, downloading a digital product, or otherwise using our services, you agree to be bound by these Terms and by any policies referenced in them, including our Privacy Policy, Cookie Policy, Shipping Policy, Return and Refund Policy, and Medical Disclaimer.

If you do not agree to these Terms, you must not use the website or purchase our products.

3. Eligibility

You must be at least 18 years old to place an order, or you must have the permission and supervision of a parent or legal guardian who agrees to these Terms on your behalf.

Certain products or educational materials may be intended for healthcare professionals. You are responsible for ensuring that you have the appropriate qualifications, training, authorisation and legal right to purchase and use any product represented as being intended for professional use.

4. Use of the website

You may use the website only for lawful personal or professional purposes and in accordance with these Terms. You agree to provide current, complete and accurate information when placing an order.

You are responsible for maintaining the confidentiality of any checkout, payment or access information associated with your use of the website and for all activity carried out using that information.

5. Product information

We sell physical medical-themed accessories and digital medical ebooks intended primarily for healthcare professionals. We make reasonable efforts to ensure that product descriptions, images, specifications, prices and availability are accurate.

Colours and appearance may vary slightly depending on your device, screen settings, lighting and product manufacturing. Images may be illustrative and packaging may change without materially affecting the product.

Product availability is not guaranteed. We may correct errors, update product information or withdraw a product at any time. If a material error affects an order already placed, we will contact you and offer an appropriate solution, which may include cancellation and a full refund.

6. Medical and professional information

Unless expressly stated otherwise, our products, website content and digital materials are provided for general educational, informational or professional reference purposes. They are not a substitute for independent medical advice, diagnosis, treatment, clinical judgement, professional training or applicable clinical protocols.

Nothing on the website creates a doctor-patient, clinician-patient, advisory, fiduciary or other professional relationship between you and Dr Fashion. You must not rely solely on our content when making decisions that could affect a person's health or safety.

Healthcare professionals remain solely responsible for verifying information against current evidence, official guidance, local law, professional standards and the circumstances of each individual case. Customers who are not healthcare professionals should seek advice from a qualified healthcare provider before acting on medical information.

We do not guarantee any health, clinical, commercial or professional outcome from the use of our products. Further details will be set out in our Medical Disclaimer.

7. Orders and contract formation

By placing an order, you make an offer to purchase the selected products subject to these Terms. Receiving an order confirmation does not necessarily mean that we have accepted your order.

A binding sales contract is formed when we send you confirmation that a physical product has been dispatched, or when we make a digital product available for download or access, whichever applies.

We may refuse or cancel an order where reasonably necessary, including where:

• a product is unavailable;
• the price or product information contains an obvious error;
• payment is declined, reversed or suspected to be unauthorised;
• fraud, misuse, resale abuse or unlawful activity is suspected;
• delivery to the requested destination is not possible; or
• we are legally or contractually prohibited from completing the transaction.

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled item using the original payment method.

8. Prices, taxes and payment

Prices are shown in the currency displayed at checkout. The final amount payable, including any applicable taxes or charges collected by us, will be shown before you submit your order.

For international orders, the customer may be responsible for import duties, customs charges, local taxes, brokerage fees or other charges imposed by the destination country. Unless expressly stated at checkout, these charges are not included in our prices and are not controlled by us.

We accept payment methods displayed at checkout, which may include Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay and other methods supported by Shopify or our payment providers. Availability may vary by country, device and currency.

You confirm that you are authorised to use the payment method submitted. Payments may be processed by third-party payment providers under their own terms and privacy notices.

9. Digital products and ebooks

Digital ebooks are supplied electronically. You are responsible for ensuring that your device, software, internet connection and file-reading applications are compatible with the format described on the product page.

Subject to payment and these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the digital product for your own lawful personal or professional use. No ownership rights are transferred to you.

You must not, without our prior written permission:

• copy, reproduce, republish or redistribute the digital product;
• share download links or files with another person;
• resell, sublicense, rent, lend or commercially exploit the content;
• upload the content to a shared drive, website, platform or database accessible by others;
• remove copyright, trademark or ownership notices; or
• use the content to create a substantially similar competing product.

Where the law gives you a cancellation right for digital content, you may be asked at checkout to expressly consent to immediate supply and acknowledge that your cancellation right will be lost once downloading, streaming or access begins. This does not affect your statutory rights where digital content is faulty, misdescribed or not supplied with reasonable care and skill.

10. Shipping and delivery

We offer worldwide delivery for eligible physical products. Orders are normally prepared within 1–2 business days, and estimated delivery is generally 5–7 business days after dispatch.

Delivery times are estimates rather than guarantees unless we expressly agree to a fixed delivery date. Delays may occur due to customs, carrier disruption, public holidays, weather, remote locations, incorrect addresses or other circumstances outside our reasonable control.

We may use La Poste, Colissimo, DHL, UPS, Mondial Relay or another suitable carrier. The carrier used may depend on the destination, product, fulfilment location and service availability.

Standard shipping is offered free of charge unless a different option or charge is clearly displayed at checkout.

You must provide a complete and accurate delivery address. We are not responsible for delays or losses caused by an incorrect or incomplete address supplied by you. Additional costs resulting from redelivery, address correction, refusal or non-collection may be charged where permitted by law.

Risk of loss or damage passes to a consumer when the goods are physically received by the consumer or a person identified by the consumer, subject to applicable law. For business customers, risk may pass on delivery to the carrier where permitted by law.

11. Cancellations, returns and refunds

11.1 Order cancellation

You may request cancellation by contacting us as soon as possible at CONTACT@BEDRFASHION.COM. We will make reasonable efforts to stop an order that has not yet been processed or dispatched, but cancellation cannot be guaranteed once fulfilment has begun.

11.2 Physical product returns

Subject to applicable law and our Return and Refund Policy, eligible physical products may be returned within 14 days of receipt. Returned products must be unused, unworn where applicable, undamaged and in a condition suitable for resale, except for handling reasonably necessary to inspect the product.

You must contact us before sending a return so that we can provide instructions and, where applicable, a prepaid return label. For approved eligible returns, we will cover standard return shipping costs. Unauthorised or cash-on-delivery returns may be refused.

11.3 Exchanges

Exchanges may be available for eligible physical products, subject to stock availability. We may instead provide a refund where a replacement is unavailable or where required by law.

11.4 Refund timing

Approved refunds are issued to the original payment method. We normally process refunds within 5–10 business days after approval. In all cases, we will comply with any shorter or mandatory statutory deadline that applies. Your bank or payment provider may require additional time to display the funds.

11.5 Digital products

Digital products are generally non-returnable and non-refundable after download or access has begun where you expressly consented to immediate supply and acknowledged the loss of your cancellation right. This exclusion does not apply where the digital content is faulty, misdescribed, inaccessible due to an issue attributable to us, or where a refund is otherwise required by law.

11.6 Faulty, damaged or incorrect products

Please contact us promptly if an item is faulty, damaged, incorrect or materially different from its description. We may request reasonable evidence such as photographs or order details. Nothing in these Terms limits your mandatory rights concerning faulty or misdescribed goods or digital content.

Full procedures, exclusions and instructions will be stated in our separate Shipping Policy and Return and Refund Policy. If there is any conflict, mandatory consumer law takes priority.

12. Intellectual property

The website and its contents—including text, graphics, product photographs, logos, branding, designs, videos, downloads, ebooks, page layouts, software and other materials—are owned by or licensed to VERSA4LIFE LTD and are protected by intellectual property laws.

You may view and use the website for lawful personal shopping and internal professional reference. Except where permitted by law or expressly authorised by us in writing, you may not copy, reproduce, modify, distribute, publish, display, transmit, scrape, sell, license or create derivative works from any part of the website or our digital products.

“Dr Fashion”, our logos and associated branding may be trademarks or trade names of VERSA4LIFE LTD. No licence to use them is granted except as expressly stated.

13. Reviews and user content

Where the website allows you to submit reviews, images, comments or other content, you confirm that the content is accurate, lawful, based on genuine experience, does not infringe another person's rights, and does not contain confidential, defamatory, discriminatory, misleading, harmful or unlawful material.

You retain ownership of your content but grant us a worldwide, non-exclusive, royalty-free licence to host, reproduce, display, adapt and use it for operating, improving and promoting our business, subject to applicable privacy law.

We may moderate or remove content where reasonably necessary, but we are not obliged to publish every submission. We do not knowingly commission or publish fake reviews.

14. Third-party services and links

Our store is hosted on Shopify and may integrate third-party services such as payment processors, analytics, marketing tools, social media platforms, fulfilment providers and carriers.

Third-party websites, applications and services are governed by their own terms and privacy practices. We are not responsible for third-party content or services that are outside our reasonable control. A link does not necessarily imply endorsement.

15. Prohibited use

You must not use the website, products or services:

• for any unlawful, fraudulent, deceptive or harmful purpose;
• to violate intellectual property, privacy, confidentiality or other rights;
• to transmit malware, malicious code, spam or automated requests;
• to interfere with website security, operation or another user's access;
• to scrape, crawl, harvest or extract data without permission;
• to impersonate another person or misrepresent your identity or qualifications;
• to make false medical, clinical or commercial claims concerning our products;
• to resell digital products or share access credentials or download links; or
• in any way prohibited by applicable sanctions, export controls or professional regulations.

16. Website availability and changes

We aim to keep the website available and accurate, but we do not guarantee uninterrupted, secure or error-free access. We may suspend, restrict or modify any part of the website for maintenance, security, legal, technical or business reasons.

We may update these Terms from time to time. The revised version will be posted on this page with a new “Last updated” date. Changes will not retroactively reduce rights already acquired under a completed contract, except where required by law.

17. Warranties and consumer rights

Nothing in these Terms excludes or limits rights that cannot lawfully be excluded, including mandatory rights relating to goods or digital content that must be of satisfactory quality, fit for purpose and as described, where those standards apply.

Subject to those mandatory rights, the website and general informational content are provided on an “as available” basis. We do not guarantee that all content will always be complete, current or suitable for every purpose.

18. Limitation of liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or breach of your mandatory consumer rights.

If you are a consumer, we are responsible for losses that are a foreseeable result of our breach of these Terms or failure to use reasonable care and skill. We are not responsible for losses that were not foreseeable, losses caused by inaccurate information supplied by you, or business losses arising from a consumer purchase.

If you purchase wholly or mainly for business or professional purposes, then, to the fullest extent permitted by law, we will not be liable for indirect or consequential loss, loss of profit, revenue, business, anticipated savings, goodwill, data or opportunity. Subject to liabilities that cannot be limited, our total aggregate liability arising from a specific order will not exceed the amount paid for that order.

We are not responsible for clinical decisions, diagnoses, treatment choices or professional actions taken in reliance on our educational content. Users must exercise independent professional judgement and follow applicable laws, standards and official guidance.

19. Indemnity

If you use the website or products for business or professional purposes, you agree, to the extent permitted by law, to indemnify VERSA4LIFE LTD against reasonable losses, liabilities, claims and costs arising from your unlawful use, infringement of third-party rights, unauthorised redistribution of digital content, or material breach of these Terms.

This section does not apply to consumers to the extent that it would unfairly restrict mandatory consumer rights.

20. Privacy and cookies

We process personal information in accordance with our Privacy Policy. We use cookies and similar technologies as described in our Cookie Policy and, where required, according to the choices made through our cookie consent tool.

Our store may use Shopify Payments, Google Analytics, Meta Pixel, TikTok Pixel, Klaviyo, email marketing tools and other service providers. Relevant details, purposes, legal bases and user rights will be explained in the applicable privacy and cookie notices.

21. Suspension and termination

We may suspend or terminate access to the website or digital products where we reasonably believe that you have materially breached these Terms, engaged in unlawful or fraudulent conduct, compromised security or infringed intellectual property rights.

Termination does not affect rights, remedies, obligations or liabilities that arose before termination. Provisions intended by their nature to survive termination—including intellectual property, payment, liability and dispute provisions—will continue to apply.

22. Events outside our control

We are not responsible for delay or failure caused by events outside our reasonable control, including carrier disruption, customs delay, natural disaster, severe weather, epidemic, war, civil disturbance, labour dispute, governmental action, power failure, internet outage, cyber incident or failure of a critical third-party service.

We will take reasonable steps to minimise the impact and perform our obligations as soon as reasonably possible. Your mandatory cancellation and refund rights remain unaffected.

23. Governing law and disputes

These Terms and any contract between you and us are governed by the laws of England and Wales, except that consumers may also benefit from mandatory protections under the laws of the country in which they habitually live.

The courts of England and Wales will have jurisdiction. If you are a consumer resident elsewhere, you may also have the right to bring proceedings in the courts of your country of residence where mandatory law permits.

Before starting formal proceedings, please contact us at CONTACT@BEDRFASHION.COM so that we can attempt to resolve the issue directly.

24. General provisions

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in effect. The affected provision will be interpreted or adjusted only to the minimum extent necessary to make it enforceable where legally possible.

Our failure or delay in enforcing a provision does not waive our right to enforce it later.

You may not assign or transfer your rights under these Terms without our written consent. We may transfer our rights and obligations as part of a business reorganisation, sale or transfer, provided this does not reduce your mandatory rights.

These Terms, together with the policies expressly incorporated into them and the order information presented at checkout, form the agreement between you and us concerning the relevant purchase.

No person other than you and VERSA4LIFE LTD has a right to enforce these Terms, except where applicable law expressly provides otherwise.

25. Contact us

Questions about these Terms may be sent to: